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    Goibibo launches inter-city cab e-pass assistance service

    Synopsis

    The company said the Goibibo app provides riders with vehicle and driver-partner information – a prerequisite for applying for a travel e-pass within a few hours of the booking.

    Goibibo said it is working closely with cab partners to ensure highest standards of hygiene and safety.
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    New Delhi: Goibibo said on Tuesday it has launched an e-pass assistance service for inter-city cab travel that will allow riders to submit an e-pass application while booking the cab on the app for more than 150 routes that require a travel pass during the COVID-19 pandemic.

    The company said the Goibibo app provides riders with vehicle and driver-partner information – a prerequisite for applying for a travel e-pass within a few hours of the booking.

    While border restrictions have been eased across the country, various states have announced the movement pass as mandatory on select routes that fall under moderate to high risk level of coronavirus. The new service, currently allows riders to submit an e-pass application for routes including Delhi-Dehradun, Delhi-Haridwar, Bangalore-Chennai, Chennai-Vellore, Chandigarh- Shimla and Puri- Bhuvneshwar among others.

    Goibibo said it is working closely with cab partners to ensure highest standards of hygiene and safety are maintained at all times of the cab journey from frequently cleaning and disinfecting all touchpoints in the cab; to adhering to the government norms regarding seating plan and number of riders; to training drivers on social distancing, hand hygiene and respiratory etiquette.

    Parikshit Choudhury, chief business officer – Ground transport of Goibibo said: “With guidelines for inter-state road travel getting revised frequently depending on the situation of the virus spread in various states, riders are looking for end-to-end assistance that helps make their travel experience seamless, stress-free, comfortable and safe. Our new offering is one such step towards assisting our riders at each phase of their journey during these uncertain times.

    Goibibo said in the coming weeks, the e-pass assistance service will be scaled up to more routes to benefit travellers planning and booking essential travel to routes that require a travel pass.
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    1 Comment on this Story

    Ganapathi Mohan NV95 days ago
    Goibibo do not bother about customers once they get them. I had a bad experience booking international flight ticket through this company and my cash of few lakh are held up. They do not update their online site content and also not contactable for any issues once they got the money for Tickets. They do not have any policy or commitment as when they will return the money for flights cancelled by airlines. They are not bothered about customers and your money is gone. Hence please be careful in utilising their services.
    The Economic Times