Zerodha faces 2nd snag in 6 months; leaves traders miffed
Zerodha had 9.09 lakh active clients as of July 2019 end.
The company is investigating the issue, it said.
We're experiencing difficulties placing orders with our OMS. We're investigating the issue.— Zerodha (@zerodhaonline) 1567053384000
The discount broking firm in an interaction with ETNow said that some customers were not able to put in orders. “The issue will be resolved in couple of minutes,” the brokerage house said.
Zerodha had 9.09 lakh active clients as of July 2019 end compared with ICICI Securities’ 8.44 lakh customers, HDFC Securities (6.72 lakh), Sharekhan (5.09 lakh), Kotak Securities (4.37 lakh), Axis Securities (4.19 lakh) and Angel Broking (4.12 lakh), according to data available with NSE.
The issue left the investors miffed. A Twitter user Shrenik Shah said Sebi should penalise the company.
@zerodhaonline SEBI should penalize you for 100 Crore penalty for pathetic services only then you will take your cu… https://t.co/R1GmwGSxdH— Shrenik Shah (@sk91185) 1567053709000
@zerodhaonline I want to sell which i had bought in morning and now i am in loss and i want to sell immediately. Wi… https://t.co/Hyq9rcyn1Z— Pulkit Singhal (@pulkit1987) 1567053551000
Nikhil Kamath, Zerodha founder and CEO, later clarified to ETMarkets.com that there were some issues with connectivity between 10 am and 10.20 am but everything is working fine now.
The issue with order placement is now resolved and you can now place fresh orders. https://t.co/qAqNRbakiV— Zerodha (@zerodhaonline) 1567056043000