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Sapience Analytics helps companies audit staff's time spent at work

Sapience Analytics' eponymous solution provides employees with a daily balance-sheet of time spent at office and that spent on work.

, ET Bureau|
Sep 17, 2012, 05.00 AM IST
PUNE: Staying back at work may not mark you as a performer, a productivity audit tool developed by a Pune tech firm reveals. It actually boils down to your specific work, its nature and duration. Sapience Analytics' eponymous solution provides employees with a daily balance-sheet of time spent at office and that spent on work. While staff can perform self-audit to improve productivity, managers can proactively identify delays in project delivery.

Sapience works best where people work 'inside the computer' like information technology, technology-enabled services and engineering. The technology works in the background, audits the time used on various software allowing managers to split the computer time for each team member between work and personal activity. The break-up shows up in an effort-mining dashboard with down-to-the-second classification.

Says Sapience co-founder Shirish Deodhar: "We can turned time and effort into balance-sheet items. Given the right visibility into their work, most employees are keen to initiate self-improvement on their own," he says. By adding one extra hour per day per employee, Sapient has helped firms improve productivity by 10% or more. "Our employees will continue to improve their effectiveness and output if equipped with the right tools and processes," says Kishor Patil, CMD of KPIT Cummins which has implemented Sapience's solutions.

The software is installed both on the server and the workstations. It records work-related URLs and application use, and the data is collated for analysis. Applications installed on the user's computer will be linked to Sapience and the activities will be detailed according to her profile by the organisation. For instance, work taking place on development tools will be classified as coding work while use of Outlook will be treated as communication work. The profiling helps in segregating productive and non-productive work -- work on communication tool is productive for those in marketing. With the software being connected to Outlook, a meeting will be recorded against staff's name if it is slotted on Outlook and the comp is idle. If no meeting is slated on Outlook and the employee is called to a meeting, the software will throw a pop-up when he's back asking where he would like to classify the time.

Sapience comes from a team with solid experience in building software product firms that were bought out by MNCs. Shirish Deodhar headed Veritas Software after it acquired his company. Veritas was subsequently acquired by global security giant Symantec. Deodhar then co-founded In-Reality Software, which exited to Symphony Services, followed by Sapience Analytics.

The company, which had raised funds from a clutch of CEOs through the India Angel Network, sells its tech on an annual subscription model as also on an on-premise one-time sale model. Aiming to derive intellectual property revenues, the firm has filed a patent on system and method for measuring exact effort spent on work related activities within an organisation. It was filed June last year both in India and in the US.

Sapience says it is not an employee monitoring software like Cyclope or others. It is positioned as a productivity audit tool.

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