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The Economic Times
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| 13 July, 2020, 07:07 AM IST | E-Paper
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    Consumer affairs ministry orders companies to strictly follow labelling norms

    These details, along with the address of manufacturer and importer, common generic name and consumer-care information, must be written legibly on 40% of the packet while ecommerce companies must mention it on their website, failing which there would be penalties ranging from a fine of Rs 25,000 for the first offence going up to Rs 1.5 lakh or/and imprisonment for repeated violations.

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    • As per the survey conducted by the Retailers Association of India (RAI) with participation of more than 100 big and small retailers, it was found that lockdown relaxations did not benefit retailers as there was no significant surge in their business.

      In terms of willingness to go out and shop, 62 per cent of respondents said they were planning to visit stores within the first 3 months, 32 per cent in the next 3-12 months and 6 per cent said they would stay away from the stores for the next 12 months.

      Indian consumer companies are tailoring marketing and output plans that will suit the thrift-focused buyer, with the lockdown-induced disruptions triggering health and income-loss concerns across the country.

      Sales of fast moving consumer goods grew 79% during fourth week of March when the government first ordered a nationwide lockdown for 21 days, according to Kantar Worldpanel, a global consumer research firm owned by communications and advertising giant WPP.

      With increased access to smartphones and low data costs, shoppers now prefer an omni-channel shopping experience. Spencers Retail is attractively positioned to capitalise on the omni-channel opportunity. Besides, the retail chain collaborated with Uber and other delivery partners for product supply, strengthening its last-mile capability.

      Both the Government of Karnataka and the Flipkart Group will focus on creating avenues to increase business and trade inclusion opportunities for these underserved segments of the society, thereby adding further thrust to Made in India efforts.

      If a manufacturer or marketing firm fails to comply with this, it will be fined with Rs 25,000 for first offence, Rs 50,000 for second and Rs 1 lakh for subsequent offence or one year jail or both where the items are sold through shops. This will be applicable for e-commerce firms, if they don’t display the details on their website.

      Chinese etail firms could be circumventing the govt ban by offering alternative app download links.

      We foresee the sector reviving by August 2020, with business significantly picking up during the festival season, namely the Dussera / Diwali period. People have been confined to their homes for a long time now. They are waiting to step out and celebrate their freedom by doing things that were a normal part of their daily lives before COVID-19 hit, Suresh Singaravelu said.

      Leading brick-and-mortar chains such as Reliance Retail, Spencer's Retail, More, Nature's Basket, Tata-owned Star, Big Bazaar and Easy Day strengthened their e-commerce, home delivery or launched store-on-wheels visiting apartment complexes last quarter after consumers visiting stores reduced drastically due to lockdown and restrictions on movement.

      Fashion sales in January stood at $7 billion, or $85 billion annualised, the report said, adding that the dip was the steepest in April, when sales fell to 10% of January levels.

      Currently, ShopX provides a platform for retailers to order directly through its platform, in addition to providing a dashboard to maintain their back-end operations. The new platform will allow “contactless sales” through the ShopX app as well as digital payments across the value chain.

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