How to reset SBI net banking profile password
The profile password is usually used by a Net banking user to access his/her own profile details or to add a third party for transferring funds or to change the login password.
The profile password is usually used by an Internet banking user to access his/her own profile details on Internet banking facility or to add a third party in order to transfer funds or to change the login password.
A new feature added on the SBI website, allows a user to lock his/her internet banking access to prevent fraud. The profile password is also required to unlock the access if you have locked it using this feature.
Also Read: Now you can lock internet banking of your SBI account
As the profile password is not used on a daily basis, it is likely that you might nor remember it.
How to reset the profile password
Step 1: Visit www.onlinesbi.com and login to your account.
Step 2: Click on 'My Accounts & Profile' tab and select 'Profile' tab.
Step 3: Under the 'Profile' tab, select 'My Profile' option.
Step 4: Select the 'Forgot Profile Password' option.
Step 5: A new webpage will appear on your screen. On the webpage, you will be required to select the hint question and provide an answer for the same. The hint question and answer to the same would have been set by you when you had logged in to your Net banking account for the first time.
Step 6: Click on Submit. The set profile password page will appear asking you to enter the new profile password.
Step 7: Enter the new profile password. The password must be combination of letters in upper and lower case, numbers and special characters.
Step 8: You will be required to re-enter the new password.
Step 9: Once again select the hint question and answer the same.
Step 10: Click on Submit and new profile password will be set successfully.
What if you don't remember the hint question and answer?
In case you have forgotten the hint question and answer, then you will have to visit your home branch to reset the profile password.
Follow the steps below before visiting your home branch.
Step 1: Login to your account on the website www.onlinesbi.com
Step 2: Select the 'Profile' option under the tab 'My Accounts & Profile'.
Step 3: Under the 'Profile' tab, select 'My Profile' option. Select the 'Forgot Profile Password' option.
Step 4: A webpage with 'Forgot profile password page' will appear on your screen.
Step 5: Click on 'Forgot hint question and answer' hyperlink displayed at the end of the page.
Step 6: A webpage, 'Forgot hint answer' appears and displays a form to select your branch.
Step 7: Enter your branch code. You can get the information related to branch code from your bank passbook. Select your branch and click on 'Submit'. A pop-up window opens and displays a registration form for the duplicate profile password.
Step 8: Download and save the form in your computer.
Step 9: Close the popup window. A reference number for the reset password request will be displayed on the confirmation page. Make a note of the reference number.
Step 10: Print the registration form and fill the same. Submit the form at your home branch while requesting to reset the profile password.
Step 11: Make sure you have quoted the reference number displayed earlier while submitting the registration form at the branch.